FAQ

The hotel is located at 153 Sridonchai Road, Chang Khlan, in the heart of Chiang Mai. We are situated adjacent to the historic Wat Chang Kong and just minutes away from the Old City and Tha Pae Gate.

Yes, we provide private airport transfers. The hotel is located approximately 15-20 minutes away from the airport.

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early arrival or late departure can be requested subject to availability.

We feature an outdoor swimming pool and a fully-equipped 24-hour fitness center for all staying guests.

We offer various room types including suites and connecting rooms perfect for families traveling together.

Breakfast options depend on the package booked. We recommend booking a "Breakfast Included" rate to enjoy our international buffet at Gad Lanna.

Yes, guests can earn and redeem IHG One Rewards points for stays, dining, and other eligible spends at our property when book under hotel direct channel.

Yes, our hotel is designed to be accessible, featuring ramps, elevators, and specially designed rooms for guests with mobility needs.

Yes, guests staying in our Club rooms and suites enjoy exclusive access to the Club InterContinental Lounge, featuring personalized check-in, complimentary afternoon tea, and evening cocktails.

Every room features high-end amenities, including Erb bath products, a premium coffee machine, a pillow menu, and traditional Lanna-inspired decor combined with modern smart-room technology.

Yes, our Presidential Suite offers the pinnacle of luxury, featuring expansive living spaces, breathtaking views to cater to every need of our most discerning travelers.

Our highlights include Gad Lanna for authentic Northern Thai cuisine and HONG’s Chinese Restaurant & Sky Bar for premium Chinese dining and rooftop views.

While walk-ins are welcome, we highly recommend making a reservation to secure the best views of Doi Suthep, especially during sunset.

Yes, all our dining outlets offer a variety of vegetarian, vegan, and gluten-free dishes to cater to all dietary preferences.

Yes, we offer private dining rooms at HONG’s Chinese Restaurant and customized dining experiences at KAM Lobby Lounge and The Gad Lanna.

Yes, you can enjoy a sophisticated Afternoon Tea featuring local and international treats at the KAM Lobby Lounge and HONG's Chinese Restaurant.

Yes, Gad Lanna specializes in "farm-to-table" Northern Thai cuisine using fresh, seasonal ingredients from local organic farms.

Absolutely! We welcome all visitors to experience our bars and restaurants. Reservations are recommended.

The dress code is generally "Smart Casual." We kindly ask guests to refrain from wearing swimwear or sleeveless shirts for men in dining areas.

We offer versatile venues, including a grand ballroom for large events and intimate meeting rooms for executive workshops.

Yes, all meeting rooms are equipped with state-of-the-art AV technology, high-speed Wi-Fi, and technical support.

Our culinary team can create tailored menus ranging from coffee breaks and Thai buffets to formal sit-down gala dinners.

Yes, the hotel features beautiful lawn areas and courtyard spaces perfect for outdoor cocktails or creative brand launches.

You can contact our sales team directly via email or the "Request for Proposal" form on our official website.

Yes, we specialize in both traditional Lanna (Northern Thai) ceremonies and modern Western-style weddings.

Yes, we provide comprehensive wedding packages that include venue, catering, decorations, and accommodation for the couple.

Our Grand Ballroom can accommodate up to 450 guests for a cocktail reception or approximately 300 for a sit-down banquet.

Every wedding at InterContinental Chiang Mai is supported by a dedicated events specialist to ensure every detail is perfect.

Yes, the hotel offers many picturesque spots, including our historic grounds, which are perfect for pre-wedding photography for couples booking our packages.

Our spa offers a range of treatments inspired by traditional Lanna heritage, including massages, body scrubs, and facials.

We highly recommend booking at least 24 hours in advance to ensure your preferred time and therapist are available.

Yes, we have luxury double treatment suites designed for couples to enjoy their wellness journey together.

We prioritize high-quality, natural ingredients and locally sourced botanical products for many of our signature treatments.

We are approximately 5.5 kilometers from the airport. The journey typically takes 10–15 minutes by car or private limousine.

Yes, the hotel is perfectly positioned just a short 5-minute walk (approx. 400 meters) from the vibrant Chiang Mai Night Bazaar and Anusarn Market.

Our hotel is a transformation of the esteemed Imperial Mae Ping Hotel. It is built on a site steeped in Lanna history, featuring the 600-year-old Wat Chang Kong stupa within its grounds.

The railway station is about 3.1 kilometers from the hotel, which is roughly a 10-minute drive, making it very convenient for guests arriving by train.

Beyond Wat Chang Kong on our grounds, we are close to Tha Pae Gate, Wat Chedi Luang, and the Three Kings Monument. The hotel also pays tribute to the legendary singer Teresa Teng, who was a frequent guest at this historic location.

Yes, Nimman Haemin—the trendy district for cafes and shopping—is about 5–6 kilometers away, which is a 15-minute drive via the city's main roads.

The hotel is about 18 kilometers from Wat Phra That Doi Suthep. The drive up the mountain takes around 40–50 minutes, offering scenic views of Chiang Mai along the way.

The famous Sunday Walking Street at Tha Pae Gate is approximately 1.5 kilometers away. It takes about a 5-minute drive or a pleasant 15–20 minute walk through the local neighborhood.

Doi Inthanon, Thailand’s highest peak, is located about 90 kilometers southwest of the hotel. A day trip there takes roughly 1.5 to 2 hours each way by private car.

Absolutely. Our "Sky Romance Hot-Air Balloon Adventure" is a signature luxury experience that includes a pre-dawn private limousine transfer and a champagne toast upon landing over the Chiang Mai skyline.

Yes, we offer the "Lanna Legacy" tour, an exclusive experience where a local historian guides you through the city’s iconic landmarks and hidden temples to discover the true spirit of Chiang Mai.

Yes, our concierge team can help curate personalized tours, from temple visits to elephant sanctuaries and mountain trekking.

Chiang Mai has three seasons: Cool (Nov-Feb), Hot (Mar-May), and Rainy (Jun-Oct). The cool season is the most popular for tourists.

Yes, our concierge can arrange private excursions to certified, ethical elephant sanctuaries in Chiang Mai that focus on rescue, rehabilitation, and responsible eco-tourism.

The best time to visit is during the cool season from November to February, when temperatures range from 15°C to 28°C. This period is also famous for the Yi Peng (Lantern) and Loy Krathong festivals.

Yes, Chiang Mai is famous for its artisanal coffee and tea. We can arrange day trips to organic tea plantations like Araksa Tea Garden or specialty coffee farms in the Mae Kampong and Doi Chang Khian areas.

Yes, our concierge can curate a trip to the nearby San Kamphaeng district or Baan Tawai Village, famous for traditional Lanna silk weaving, umbrella making, and exquisite wood carvings.

Our hotel acts as a "Living Museum," where Lanna heritage is woven into the design. We showcase traditional "Chang Sip Mu" artisan crafts through contemporary art and architecture, offering guests a deep cultural immersion.

Yes, we provide complimentary secure on-site parking and valet services for all guests and visitors.

Currently, our hotel does not allow pets including service animal.

We are part of the IHG One Rewards program, allowing guests to earn points and enjoy exclusive benefits worldwide.